Voice network services

Voice Network Services 

Capita IT Enterprise Services is a registered Ofcom Service Provider and delivers a full range of inbound and outbound voice network services. We deliver additional value for our clients through our Tier 1 relationships with all leading suppliers.  This enables us to deliver superior network quality and commercial terms with rapid IT support.  

Travelport

Centralised telephony for a worldwide service

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Strathclyde Police Force

Effective contact centre

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Royal Shakespeare Company (RSC)

Successful move

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UCAS Case Study

Improving customer service

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National Friendly

Case Study

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Voice Network Services

Brochure

Download

Inbound Number Choices Guide

White Paper

Explore

Inbound Voice Network Services

Brochure

Download

Carrier Services - Voice Overview

Brochure

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We do this while taking full ownership of all those services, providing a single point of accountability for our clients, so you benefit from a simple, predictable service with transparent costs. All with one partner - Capita.  For many of our clients we have helped them achieve cost savings of up to 40%. Could you?

 

Core services include

  • BT line rentals
  • Outbound calls
  • Inbound services, including inbound numbers
  • SIP trunks
  • Billing and reporting.

Why Capita IT Enterprise Services?

  • Competitive pricing with regular reviews
  • Fair and reasonable contract terms
  • A single point of contact and accountability for telephony and voice network solutions
  • Greater project control and coordination
  • Improved service delivery
  • Faster times to diagnose faults and repair.

 

Get in touch to find out how we can drive improvements in your organisation with our voice network services.

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