Service Integration & Management (SIAM)

IT Service Management

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On-Demand ITSM Platform

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Support and Field Services

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Managed Desktop

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SIAM Partner in Capita

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Simplifying the complex

If your organisation procures its services from a large number of small service providers, then Capita's SIAM service can provide a critical central point of control and guarantee best value.

Drawing on our experience and expertise, we can integrate, manage and support all of your IT suppliers and partners.  A proven SIAM partner, Capita ensures you get maximum benefit; in terms of efficiency, consistency, smooth workflow and the quality of services delivered to your users.

Helping you to keep pace with technology evolution

Technology continually evolves and with each evolution comes new challenges for businesses in terms of adopting new systems or maintaining existing ones. We can help you to eliminate the system and administrative expense that comes with running, supporting and managing an on-premise solution - something our customers value when technology changes so quickly.

What are the benefits of Service Integration and Management (SIAM)?

  • Reduced cost of technology ownership

  • A central point of control for consistency, efficiency and accountability

  • A reliable ROI when Capita take ownership of your technology debt and replace it with a single monthly or quarterly OpEx

  • Access to expertise which gives you a strategic approach even with multiple suppliers

  • Improved compliance with a structured framework for all service providers, implemented by Capita

Get in touch to find out more about Service Integration and Management (SIAM) from Capita.

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