Flexible IT services that help you scale up and down based on your periods of peak demand and intense business activity.
As with many sectors, the focus for energy and utilities companies is first and foremost on customer experience. You need to keep them happy and well-informed by offering an outstanding, responsive customer service.
Scale up and down when you need to, for however long you need to
But customer expectations must be balanced with rising fuel costs, as well as regulatory and environmental pressures. Add to this the need to cope with unpredictably and often harsh weather conditions, and it's clear that the energy and utilities sector needs flexibility in their IT solutions to scale up and down to suit circumstances, based on peak periods of customer demand.
Northern Lighthouse Board
Helping Businesses in Industry
Our IT solutions help you do just this – from pay-as-you-go cloud services, to resilient networks, to contact centre solutions, we have the ability to provide you with the means to deliver better services to your customers as well as improve your business performance.
We work with a range of clients such as Viridian, Severn Trent Water, Northern Ireland Electricity (NIE), E.ON, BP, Total Exploration & Production and Total Gas & Power in partnerships that deliver IT transformation to bring efficiency and lower costs.
Get in touch to find out more about IT services for the energy and utilities sector.